Frequently Asked Questions
Classes & Booking
What types of classes do you offer?
We offer Reformer Pilates, Mat Pilates, Yoga, and specialty programming for all levels.
Do I need prior experience to join?
No! Beginner are welcome and encouraged to join. All classes include modifications to support and develop everyone from beginners to experts.
Which class should I start with?
We recommend starting with a Foundations class, especially if you’re new or returning after time off. Foundations focuses on form, control, and building a strong base.
If you feel comfortable and are able to take progressions during class, transitioning into Sculpt or Elevated classes may be a great next step.
How do I book a class?
You can book through our website, mobile app, or at the front desk.
Can I join a class if it’s full?
Yes! You can join the waitlist. If a spot opens before the 12-hour cancellation window, you’ll be notified and automatically added. Once accepted, the 12-hour cancellation policy applies.
After the 12-hour window, you will be notified if a spot opens and must accept it to confirm.
How far in advance can I book?
Booking windows depend on membership type. Members receive early booking access, while the general public can book at least 7 days in advance.
What if I arrive late?
We understand that life happens. Our doors remain open after class begins, and you’re welcome to join when you arrive. Our instructors will help you ease in safely and get you set up smoothly.
Memberships & Pricing
What membership options do you offer?
We offer the following membership options:
- 4 Classes / Month — $89
- 8 Classes / Month — $149
- Unlimited — $249
All memberships include:
- 1 monthly guest pass
- 15% off retail
- Discounts on workshops and events
- Early booking access
Can I attend without a membership
Yes, we offer drop in classes priced at $30 a drop in.
What is the minimum commitment?
All memberships require a 3-month minimum commitment.
How do I cancel my membership?
Membership cancellations require a 30-day written notice. Requests must be submitted via email to info@thecoreroommi.com
Can I freeze or pause my membership?
Yes, after the initial 3-month commitment period. Freezes must be requested in advance and are limited to a maximum of 2 months per year.
Do you accept HSA/FSA?
Not at this time, but we’re working on it. Stay tuned!
Cancellations & No-Shows
What is your class cancellation policy?
Classes must be canceled at least 12 hours in advance.
- Unlimited members: $20 late cancel/no-show fee
- Class pack/limited members: 1 class credit forfeited
What about waitlisted classes?
If a waitlist spot opens you will be automatically added to the class unless it is within 12 hours of the class; in that case you will be notified to accept it. Cancelation policy applies to waitlisted add ons.
Equipment & Safety
Do I need to bring equipment?
No. We provide all reformers, mats, and props needed for class.
Are grip socks required?
Yes, grip socks are required for all classes for safety and hygiene. They are available for purchase in-studio.
Are classes safe if I have an injury or am pregnant?
Our instructors offer modifications, but all injuries, limitations, or pregnancy must be disclosed prior to class. Participation is at your own risk, and we recommend consulting your healthcare provider before attending.
What if I need modifications during class?
We encourage you to communicate with your instructor before and during class so we can support you safely and effectively.
Do you have changing rooms or restrooms?
Yes, the studio includes restrooms and locker rooms.
Retail & Studio Policies
Can I buy grip socks or apparel at the studio?
Yes! We offer branded grip socks/merch and members receive 15% off all in-studio purchases.
Can I transfer my membership?
No. Memberships are non-transferable and can only be used by the registered member.
Can I bring a guest?
Yes! Each membership includes one guest pass per month. Guests must follow all studio policies.